David G. Lewis has published many articles on Customer Service and Diversity Training. Here is a small sample of what David has published.

• Build Relationships to Build Your Business
• Is Customer Service A Thing of the Past
• The Plan-Reach Your Professional, Personal Goals
• Why Fight Change (June 7, 2004)

• Addressing Importance of Diversity Training
• Catering To a Wider Demographic Base
• Why is diversity still an issue in 2004